IIoT infrastructure paves to win the trust of customers

Dan Seger, senior chief engineer of Rockwell AutomaTIon's global OEM group, recently provided his views on the Industrial Internet of Things (IIoT) during his interview. He said that before developing hardware and deploying, a lot of information communication pre-work must be done to easily Smart factories are connected to the cloud and trusted by customers.

Seger believes that information technology has greatly increased the relationship between OEMs and end users, and is affecting the manufacturing environment through technologies such as analysis and artificial intelligence (AI), not only improving quality, reducing downtime, etc., but also including network security and remoteness. Access and so on. He pointed out that big data and analytics have begun to have a major impact on end users.

IIoT infrastructure construction helps win customer trust

A trend has emerged in the end-users that they are looking to build an efficient system, collect large amounts of data and analyze it for improvement, and also expect original equipment manufacturers to be responsible for plant equipment. The trend today is that if there is a problem with the plant equipment, the OEM must respond within a few hours.

These end-user expectations are changing the OEM's need for monitoring instruments, and they need to collect device data 24 hours a day, 7 days a week to be able to spot problems before they occur. Seger said that network, security, remote access and cloud storage have formed a rapidly growing field.

Seger also mentioned the first generation of remote access solutions being developed by Rockwell AutomaTIon, especially for the OEM field, which will allow OEMs to securely connect machines with remote connectivity to the cloud.

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