Oculus Credit Rescue: How to get your Oculus Rift working again

A thrilling credibility rescue, there is a fix available for "Unable to reach Oculus runtime service" error.

Oculus Credit Rescue: How to get your Oculus Rift working again

This is just one thing that happened in March 2018, but when we look back at what happened at this time and plotted the climax and low tide of virtual reality (VR) in the past 365 days, we will find it absolutely on March 7th. It is a trough. Not only is Oculus incredibly embarrassing, but technology itself has experienced the worst day in recent years.

Oculus Credit Rescue: How to get your Oculus Rift working again

If you haven't missed the entertainment and games on March 7, you know for sure that almost all of the Oculus Rift headsets in the world were blocked overnight because of the expiration of the security certificate. The user encountered an "Unable to reach Oculus runtime service" error message. Expired certificates have caused a lot of users to be out of order, but Oculus also does, because they acknowledged in later updates that this inherent problem proved to be flawed because it effectively locked their normal Update method.


Fortunately, on the morning of March 8th, patches to fix this problem are available from Oculus, and as long as you can open the Oculus desktop application, it should be easy to implement. However, there is a gradual process for those who cannot do this. You can find a solution below and follow Oculus' support page.

If you currently have the Oculus app installed:

You can go to the download and install patch to download OculusPatchMarch2018.exe.

Open OculusPatchMarch2018.exe If Windows does ask you to open this file, click Yes.

If Windows Defender prompts "Windows Protects Your PC," click "More Information" and then click "Run Still."

If the antivirus software restricts the file from opening, temporarily disable the AV and continue. Select "Repair" and confirm that you want to fix the Oculus software. Allow the repair process to run, download and install. Launch the Oculus app.

Soon after the fix, you will be prompted to update. Please complete the update. Depending on the network connection, downloads and updates can take up to 10 minutes.

Oculus Credit Rescue: How to get your Oculus Rift working again

If you uninstall the Oculus app from your computer:

Can go to. Click "Download Oculus Software" to download OculusSetup.exe.

Open OculusSetup.exe and follow the on-screen instructions to install the latest version of the Oculus application.

If your Oculus Rift still has problems after this, as some have pointed out on social media, we recommend that you contact Oculus Support to resolve the issue.

The Facebook-based company also posted another additional statement in an e-mail posted late March 8, which also details that Oculus Rift users (or at least recently active users) can get some Expected compensation.

Oculus Credit Rescue: How to get your Oculus Rift working again

"We are very sorry for today's interruption. We offer $15 Oculus store credit (or equivalent currency) to users affected by this issue. If you used Rift on or after February 1, 2018, then The credit line will be automatically added to your account within the next 7 days. For information on Oculus Store points, please refer to this page [5] ... sorry for the inconvenience, and thank you for choosing Rift."

Despite this, Reddit users on r/oculus have noticed that this issue may reappear in the future as the certificate has now been updated to March 11, 2020, but "there is still no correct time." Despite this possibility, this statement was later corrected. Anyway, I hope that we will not experience such a thing again in a few years!

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